Policy Introduction
This Shipping Policy applies to all orders placed on keurighub.com, regulating the platform's order processing, shipping standards, delivery cycle and related shipping service rules. All customers who purchase products on the platform shall automatically recognize and abide by this policy. We are committed to providing standardized, efficient and transparent global shipping services for all users, with all products enjoying free shipping benefits.
Free Shipping Rules
keurighub.com provides complimentary free shipping service for all valid orders, with no minimum order amount limit and no additional freight charges. All categories of products on the platform, including single serve coffee makers and various specifications of K-Cup pods, are covered by the free shipping policy. There are no hidden fees such as handling fees and regional surcharges in the whole shipping process.
Order Processing & Shipping Time
After the customer successfully places and pays for the order, our professional warehouse team will complete order review, product sorting, packaging and outbound processing within 1 to 3 working days. We adopt standardized product packaging processes to ensure that coffee makers and K-Cup pods are intact during transportation and avoid damage caused by transportation extrusion and collision.
Global Delivery Cycle
The platform implements a unified global delivery standard, covering domestic and international regional distribution services. All orders will be delivered within 6 to 12 working days after shipment. The delivery cycle is applicable to all service regions of the platform, and there is no difference in the delivery time standard between domestic and overseas orders. We have a stable global logistics cooperation system to ensure the timeliness and stability of order delivery.
Logistics Tracking Service
After the order is shipped, we will send the logistics tracking number to the customer's reserved email in a timely manner. Customers can query the real-time transportation status of the order through the standard logistics channel. If there is any abnormal situation such as delayed logistics and lost parcels during the transportation process, customers can contact our customer service team in time to solve the problem.